Shipping Policy
Shipping policy
We currently ship to addresses within the United States only.
Shipping Costs
We provide free shipping on all orders, with no minimum purchase required.
Order Processing and Shipping
- Depending on the product, orders may ship directly from our manufacturers or distribution partners. Indoor Golf Set remains responsible for customer support, order updates, and delivery assistance. We manage returns and refunds in accordance with our Refund Policy, including coordinating with manufacturers or distribution partners when applicable.
- Cut-Off Time: Orders placed by 6:00 PM EST, Monday–Friday, begin processing that business day. Orders placed after this time or on weekends begin processing on the next business day.
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Handling Time: Order processing takes 1–2 business days (Monday–Friday) before shipment.
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Transit Time: Transit typically takes 2 – 3 business days after the order has been shipped (Monday – Friday).
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Carriers: We use FedEx Ground and other reliable carriers to deliver your order safely. Some items may ship via freight carriers; any special delivery instructions will be communicated.
Order Confirmation and Tracking
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After placing your order, you will receive an order confirmation email.
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Once your order ships, you will receive a tracking number via email.
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If you do not receive tracking details within 6 business days, please contact us at contact@indoorgolfset.com.
Inspecting Your Delivery
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Please inspect your items upon delivery for any visible damage.
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Note any damage on the delivery receipt before signing.
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Report any missing or damaged items within 48 hours so we can resolve the issue promptly.
Lost or Damaged Shipments
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In the rare event your order is lost or arrives damaged, contact us immediately at contact@indoorgolfset.com.
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We will replace damaged or missing items at no additional cost and provide guidance for returns if necessary.
Contact Us
Email: contact@indoorgolfset.com
Customer Service: Monday – Friday, 9 AM – 6 PM EST